Arimis Computer Systems

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Remote Support


Remote access and support through the internet has extended our ability to diagnose and solve problems within minutes or seconds of receiving a call about a system in distress (or a server, or a printer, etc...). This technology is particularly applicable to office environments, home-offices, and remote offices when the issues presented include . . .

  • virus and malware problems
  • VPN and other remote access problems
  • application configuration problems
  • application function problems
  • new hardware implementation (and transfers from old systems)

While not every remote issue can be solved in this manner (sometimes physical intervention is mandatory, particularly with respect to hardware failure), most can, and this has proven to be an effective service delivery tool, for us and for you.

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